Conditions
TERMS OF SERVICE
DISCLAIMER
The information contained herein is not a substitute for legal advice and you should not rely on it alone. Specific requirements related to legal terms and policies may differ from state to state and/or jurisdiction to jurisdiction. As set out in our Terms of Service, you are responsible for ensuring that your Services are legal under the law that applies to you and that you comply with them.
To ensure you are fully compliant with your legal obligations, we strongly encourage you to seek professional advice to better understand which requirements are specific to you.
Our Terms and Conditions
Status: 18.12.2021
these conditions
(1) This website (the "Site") and/or the Services, including any associated mobile applications (collectively: the "Services") and the provision of hotel rooms or holiday homes for accommodation and all related services ("Hotel Services") via the Site or the Services is owned and operated by Savas Consulting. These terms and conditions (“Terms”) set out the conditions under which visitors or users (collectively: “Users” or “you”) can visit or use the Site and/or the Services and book hotel services.
(2) By accessing or using the services, you agree to the terms and agree to them with binding effect. If you do not agree to all of the Terms, do not access the Site or use the Services.
Please read these Terms carefully before accessing our Site or using the Services or booking any Hotel Services. In these conditions you will learn who we are, how you can book hotel services, what conditions the hotel services are subject to and what you can do in case of problems.
(3) You represent that you are of legal age and have the legal authority, right and freedom to enter into a binding agreement based on these Terms and to use the Services and book hotel services. As our website is generally not directed at minors, minors need the permission of their parents or legal guardians to use the services or make bookings for hotel services.
hotel services
(1) You can book the hotel services that we offer through our Site or our Services in accordance with these Terms.
(2) You can select the available hotel room(s) or the available holiday home and other hotel services that you would like to book and collect them in a shopping cart by making the appropriate selection (e.g. arrival and departure date, Art of the hotel room, other hotel services) and click on the respective button. Our prices are listed on the Site or in the Services. We reserve the right to change our stated prices for hotel services at any time (provided that you will only be charged the amount you agreed to prior to the price change) and to correct any pricing errors that occur unintentionally with future effect. More information on pricing and sales tax (VAT/Value Added Tax (VAT) at the applicable rate and other applicable taxes, fees or charges is available on the Site during the booking process and in the booking summary. Prices include Value Added Tax (VAT)/VAT ( VAT) at the applicable rate and any other applicable taxes, fees or levies. They do not include local taxes that may be payable by you under local law, such as tourist tax. Prices are calculated in the hotel's local currency. Price lists for additional Items, including but not limited to restaurant meals and room service, are posted in the hotel restaurant and bar (if any) and appropriate places within the property and are also available upon request.You also have the opportunity to contact us for additional requests and extra bookings to contact.
(3) Before you click on the "Proceed to payment" button, all the hotel services you have selected, including the total price, will be displayed again in a booking summary. You can then identify and correct any input errors before you make your final binding booking. By clicking on the "Book with obligation to pay" button, you place a binding order for booking the hotel services on the selected date.
(4) We will then send you an automatic acknowledgment of receipt for your booking order by e-mail, in which the hotel services you have selected are listed again and which you can then print out or save using the corresponding function. The automatic confirmation of receipt only proves that we have received your booking order, it does not yet represent our acceptance of this order.
(5) The legally binding agreement on the booking of hotel services is only concluded when we send you an e-mail confirmation. We usually do this within 72 hours. We reserve the right not to accept your booking request. This does not apply in cases in which we offer a payment method - and you choose this payment method for your booking order - in which a payment transaction is initiated immediately (e.g. electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). In this case, the legally binding contract for hotel services is deemed to have been concluded when you have initiated the booking process as described above by clicking on the "Continue to payment" button.
(6) The contract can be concluded in German. After the conclusion of the contract, the contract conditions are stored with us, you then no longer have access to them.
(7) The prices displayed on our site or services are the average price per night and per villa until a specific rate is selected. Meals or additional services are not included unless specifically stated. Minimum length of stay, deposit, cancellation fees and other conditions may apply to certain rates, as indicated.
(8) Maximum occupancy rules apply to hotel rooms, including ours. For more information please contact us directly.
Check-in/Check-out Requirements
(1) The check-in and check-out times are the same as the times stated on our site or our services, unless we as the operator have indicated otherwise at the time of entering into the contract for hotel services with you.
(2) A check-out after the regular check-out time (late check-out) can be requested and is subject to availability and will be charged at the rates published by the hotel at the time the contract is concluded. You are not entitled to a late check-out.
payment
(1) In the case of binding advance bookings of hotel services, the price for the entire hotel service booked must be paid in advance, at the latest upon arrival at the accommodation. In this case, the payment method used when booking, a suitable form of identification (if required) and the booking reference number (if available) must be presented upon arrival.
(2) All outstanding amounts must be paid in full upon check-out from the hotel. If the outstanding amounts do not exceed the amount authorized at check-in, the authorization for the unused amount will be released. This release occurs without undue delay. However, we have no control over how long it takes your credit card issuer or bank for the approval to take effect.
Cancellation Policy and No Shows
(1) The cancellation conditions are based on the booked rate. Please refer to the respective full rate descriptions provided in the hotel services booking process.
(2) Cancellation or no-show charges may apply up to the agreed charges after the relevant time and will be charged at the agreed amount to the payment method specified at the time of booking.
Changes or cancellations by us
(1) If it was agreed when booking the holiday villa that you can cancel the contract free of charge within a certain period of time without giving reasons, we are also entitled to cancel the contract within this period (e.g. if contractually agreed advance payments are not made be made).
(2) In the event of a justified cancellation on our part, you are not entitled to compensation.
Force majeure
We will not be liable and will not pay any compensation if the performance of our obligations is prevented or impaired, directly or indirectly, by or as a result of force majeure or any other circumstance beyond our reasonable control, in particular relating to flood, earthquake, extreme adverse weather conditions, natural disaster, pandemic, act of God, act of terrorism, fire or failure of electricity, gas, water or other utility, plant, machinery, computer, vehicle or building collapse and provided that we have not been in any way negligent or at fault.
No right of withdrawal
You do not have a statutory right of withdrawal from distance contracts when you book hotel services through the Site or the Services.
Guarantee for hotel services
We are liable for defects in the hotel services booked by you in accordance with statutory warranty provisions and, where applicable, mandatory local laws.
Storage of online payment details
You can save a preferred payment method for the future. In this case, we store these payment details in accordance with applicable industry standards, if any (e.g. PCI, DSS). You can identify your saved card by its last four digits.
Permitted Use
(1) Our services are made available to you for informational purposes and only for private, non-commercial use. When using our Services, you must comply with these Terms and all applicable laws.
(2) Except as expressly permitted by these Terms, do not: (i) use our Services in any unlawful or fraudulent manner (including to violate the rights of any third party) or for any purpose to collect personally identifiable information or impersonate other users to spend; (ii) modify or use our copyright, trademark or other proprietary rights notices or interfere with the security-related functions of our Services; (iii) use our Services in any way to manipulate or distort any content or undermine the integrity and accuracy of any content, or take any action to disrupt, damage or disrupt any part of our Services; (iv) use our Services to send, receive, upload/post, download material that does not meet our content standards; (v) use our Services to deliver, or facilitate the delivery of, any unsolicited or unauthorized advertising or promotional material; (vi) use our Services to transmit data, or upload data to our Services, that contains any virus, trojan horse, worm, time bomb, keystroke logger, spyware, adware or any other harmful program or similar computer code that could damage the operation of any computer software or hardware (vii) use any robot, spider, other automatic device, or manual process to monitor or copy our website or other web pages, or the content contained in our Services, or use network monitoring software to discover the architecture of our Services, or extract usage data from our services; (viii) engage in behavior that restricts or inhibits other users from using our Services; or (ix) use our Services for any commercial purpose or in connection with any commercial activity conducted without our prior written consent. You agree to cooperate fully with us in our investigation of any activity that violates these Terms, allegedly or in fact.
Intellectual Property Rights
Our Services and related content (and any derivative works or enhancements thereof), including but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, Services, URLs, technology, documentation, trademarks, service marks, trade names and trade dress, and interactive features, and all intellectual property rights therein are either owned or licensed by us (collectively, "our Intellectual Property Rights") and none of the language in these Terms grants you rights in relation to our intellectual property rights. Except as expressly provided herein or as required by mandatory law for use of the Services, you acquire no right, title or interest in or to our intellectual property rights. All rights not expressly granted in these Terms are expressly reserved.
Disclaimer of Warranties for Use of the Site and Services
The Services, our intellectual property rights and all information, materials and content related thereto and made available free of charge to users are provided "as is" and without warranties of any kind, express or implied (warranties of fitness for a particular purpose). specific purpose or warranties related to the security, reliability, timeliness, accuracy and performance of our Services, etc.) except for cases of malicious non-disclosure of defects. We do not warrant that Free Services will be uninterrupted or error-free or that they will meet your requirements. Access to the Services and the Site may be suspended or restricted due to repairs, maintenance or updates. This does not affect the warranty for hotel services booked by you in accordance with the “Hotel Service Warranty” section above.
exemption
You agree to defend and hold us harmless from and against any and all actual or alleged claims, damages, costs, liabilities and expenses (including but not limited to reasonable attorneys' fees) arising out of or relating to your use of the Website and the Services in violation of these Terms, including but not limited to any use in violation of the restrictions and requirements set forth in the "Acceptable Uses" section, unless such circumstances are not your fault.
Limitation of Liability
(1) We are only liable in the event of intent, gross negligence, negligent injury to life, limb, health or slightly negligent breach of a material contractual obligation, and only in the case of paid services or hotel services. A “Material Contractual Obligation” means an obligation, the fulfillment of which is a fundamental condition for the proper performance of the Agreement and which you normally rely on and can reasonably rely on. Our liability for slightly negligent breach of an essential contractual obligation is limited to the amount of a customary and foreseeable damage for this type of contract. Our liability under the Product Liability Act or in the event that we have explicitly given a guarantee remains unaffected.
(2) The above provisions apply to our contractual (including liability for futile expenses) and non-contractual liability (including liability in tort) as well as liability from transactions prior to the conclusion of a contract (culpa in contrahendo). They also apply in favor of our managing directors, executive employees or other legal representatives, employees and vicarious agents.
Changing the Terms and the Services; attitude
We reserve the right to change these Terms from time to time, in our sole discretion, to reflect changes in the law or additional features we may introduce or as we otherwise advance our business. Therefore, you should read these terms regularly and in any case during the booking process when making a hotel reservation. The new terms will apply to any new order you place after the effective date of the new terms. If any ongoing Services you use are affected by the changes to the Terms, we will do so with due regard to your legitimate interests. We will inform you of such changes well in advance. You will be deemed to have accepted the changes if you do not object to these changes within two months of this notification. We will point this out to you in our notification. If you object to the changes, we have a special right of termination - without any further obligation to you - which will take effect on the effective date of the changes.
We may change the Services, stop providing the Services or one or more features of the Services offered, or limit the Services. We may terminate or suspend access to the Services ourselves, permanently or temporarily, for any reason and without any further obligation. We will give you sufficient notice in advance where practicable under the circumstances and give due consideration to your legitimate interests in taking such action.
Links to Third Party Sites
The Services may contain links that allow you to leave the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for the contents of any linked site, any link contained in a linked site, or any changes or updates to such sites. We are not responsible for any transmissions received from any linked website. Links to third party websites are provided for informational purposes only. The fact that we have included links to other websites does not mean that we endorse their owners or their content.
Applicable Law
(1) These Terms shall be governed by the laws of the [Federal Republic of Germany] (without regard to conflict of law provisions) and shall be construed accordingly.
(2) The European Commission provides a platform for online dispute resolution (OS), which can be accessed at: https://ec.europa.eu/consumers/odr/ . Please note that we are under no obligation to resolve consumer disputes through alternative dispute resolution bodies.
VARIOUS
(1) No waiver by either party of any breach or default under these Terms shall constitute a waiver of any prior or subsequent breach or default.
(2) The headings used in these terms are for better understanding only and have no legal significance.
(3) Except as expressly provided otherwise, if any part of these Terms is held to be unlawful or unenforceable for any reason, it is agreed that that part of the Terms shall be deleted and the remaining Terms shall remain unaffected and in full effect.
(4) You may not assign your agreement with us under these Terms or any or all of your rights or obligations under this Agreement without our prior written consent.
(5) These Terms constitute the entire agreement and supersede any prior written or oral agreements between you and us in connection with the Services and the booking of Hotel Services.
(6) The provisions of these Terms which by their nature are intended to survive such action by us shall survive, including without limitation provisions relating to indemnities, indemnities, disclaimers, limitations of liability and this Miscellaneous Section.
Contact
To contact us, please use the details on our CONTACT page.